Shipping & Fulfillment:
Perishable Goods: - All perishable goods can only be delivered to the HR1 4-- Postcodes. If you have ordered this item outside of this postcode we will contact you to discuss, prior to fulfilling.
HR1 4-- Postcode Deliveries: - Orders over the value of £20.00 (after discounts have been applied) will be delivered free of charge to addresses starting with HR1 4. Cut off for these deliveries is 12-Noon (Monday to Friday) for delivery then within 24hrs (on stocked products)
All Other Postcode Deliveries: - All orders will be shipped within 24hrs of payment being made. Shipping is via either Courier or Royal Mail on a 48hr service. Orders received after 12-Noon Friday, will be shipped Monday. Please allow 72hrs from shipping notification before inquiring about delivery. We can currently only ship to the UK. We charge a flat rate for shipping that will be calculated at checkout.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of returning your goods, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.